Everything You Need to Know About Roofing in Central Texas
Get expert answers to common roofing questions from HAAG-certified professionals. From hail damage to insurance claims, we've got you covered.
Quick Answers to Common Questions
Get instant answers to the questions we hear most often
Your Cost
Often just your deductible with insurance
Timeline
2-5 days for replacement
Warranty
Lifetime workmanship
Insurance
We handle claims
Storm Damage & Hail Questions
How do I know if my roof has hail damage?
- Granule loss on asphalt shingles
- Bruised or cracked shingles
- Damaged flashing or vents
- Dented gutters and downspouts
- Cracked skylights or windows
How long do I have to file a storm damage insurance claim?
- File within 2-4 weeks of the storm
- Document damage immediately with photos
- Get a professional inspection right away
What if my insurance claim is denied?
- Providing additional documentation
- Presenting during appeal hearings
- Working with public adjusters if needed
Cost & Pricing Questions
How much will my roof replacement actually cost me?
With insurance: Often just your deductible. If your roof has storm damage, your insurance typically covers the full replacement cost minus your deductible.
We advocate on your behalf to ensure your insurance company pays you correctly based on accurate measurements and industry-standard pricing.
Without insurance, costs vary by home size and materials—use our free roofing calculator for an estimate.
How is pricing determined for roof replacement?
Pricing is based on accurate measurements and industry-standard rates set by third-party software (like Xactimate) that insurance companies also use.
This ensures fair, transparent pricing that matches what insurance adjusters see. We use:
- Satellite and drone measurements for accuracy
- Industry-standard material and labor rates
- Code-required upgrades and local requirements
We don't set arbitrary prices—the scope of work determines the cost.
How do you help with insurance claims?
We make sure insurance pays you correctly. Many homeowners leave money on the table because adjusters miss damage or underprice repairs.
Our HAAG-certified team:
- Documents all damage thoroughly with photos and measurements
- Meets with adjusters to ensure nothing is missed
- Provides detailed estimates that match industry standards
- Appeals underpaid or denied claims on your behalf
You shouldn't pay more than your deductible for covered storm damage.
What payment options do you offer?
- Insurance claim payments (most common)
- 0% interest financing (12-18 months)
- Flexible payment plans
- Cash payment options
Process & Timeline Questions
How long does a roof replacement take?
- Small repairs: 1-2 days
- Complete replacement: 2-5 days
- Large commercial roofs: 1-2 weeks
Do you handle permits and inspections?
- Obtain necessary permits
- Schedule city inspections
- Ensure code compliance
- Coordinate with HOA if applicable
What about cleanup and debris removal?
- Daily cleanup during project
- Professional debris disposal
- Recycling of materials when possible
- Restoration of landscaping
Materials & Quality Questions
What roofing materials do you recommend for Central Texas?
- GAF Architectural Shingles: Impact-resistant, 30-50 year warranty
- Metal Roofing: Excellent hail resistance, energy efficient
- Tile Roofing: Durable and aesthetic, fire-resistant
What warranties do you provide?
- Lifetime Workmanship Warranty: Covers installation defects
- Manufacturer Warranties: 30-50 years on materials
- GAF Golden Pledge: Enhanced protection program
- Storm Damage Protection: Additional coverage for hail
What certifications and training do your roofers have?
- HAAG Certified: Top 3% of inspectors nationally
- GAF Master Elite: Premium manufacturer certification
- Licensed General Contractors: Fully licensed and insured
- Ongoing Training: Regular safety and technique updates
When you install my roof, what about extra shingles? Should I keep them?
What if I just need a roof repair? Will you have what's needed to make it look the same?
HAAG Certification Questions
What is HAAG certification and why does it matter?
Think of HAAG certification like the difference between a board-certified specialist and someone who learned from YouTube. Both might spot obvious problems, but only the certified expert catches hidden issues that matter most.
HAAG Engineering has been the authority on forensic roof investigation since 1924. When insurance companies, attorneys, or manufacturers need expert opinions on roof damage, they call HAAG. Our inspectors are trained by these same forensic engineers.
Only 3% of roofing inspectors nationwide hold HAAG certification because it requires significant investment—multi-day intensive training, rigorous forensic exams, and ongoing continuing education.
How does HAAG certification help my insurance claim?
HAAG-certified inspectors are trained using the same damage assessment methodology that insurance companies use. This means:
- Our documentation speaks their language
- Our findings match their standards
- Our reports contain exactly what adjusters need to process your claim efficiently
- Our credentials carry weight when we advocate for your claim
What makes HAAG certification difficult to achieve?
- Multi-day intensive training programs
- Rigorous forensic inspection exams
- Ongoing continuing education requirements
- Investment of several thousand dollars
We pursued it because Central Texas homeowners deal with frequent hail storms, and we believe they deserve inspectors trained to the highest standard.
Does every Hive inspector have HAAG certification?
How can I verify someone is HAAG certified?
Learn more: What is HAAG Certification? (Full explanation) →
Service Area Questions
What areas do you serve?
Austin Metro
- Austin
- Round Rock
- Georgetown
- Pflugerville
- Cedar Park
- Leander
- Lakeway
- Dripping Springs
Major Cities
- San Antonio
- Waco
- Bryan
- College Station
- Katy
- Sugar Land
- West Houston
Hill Country
- Kerrville
- Fredericksburg
- Bee Cave
- West Lake Hills
- Lago Vista
- Spicewood
Don't see your city? We likely serve your area - call us at (512) 862-1164 to confirm!
Do you offer emergency storm damage service?
- Active leaks during storms
- Fallen debris on roof
- Wind damage assessment
- Temporary repairs to prevent further damage
Still Have Questions?
Our HAAG-certified team is here to help. Get personalized answers to your specific situation.
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