Privacy Policy
Last updated: November 2025
At Hive Roofing & Solar ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hiveroofingandsolar.com, use our services, or interact with us. Please read this policy carefully.
1. Information We Collect
Personal Information: When you request a quote, schedule an inspection, contact us, or subscribe to our newsletter, we may collect:
- Name and contact information (email address, phone number, mailing address)
- Property information (address, property type, roof details)
- Communication preferences
- Service history and project details
- Payment information (processed securely through third-party payment processors)
Automatically Collected Information: When you visit our website, we automatically collect:
- Device information (browser type, operating system, device type)
- IP address and geographic location
- Pages visited and time spent on our website
- Referring website addresses
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our roofing and solar services
- Process and fulfill service requests and quotes
- Communicate with you about appointments, services, and promotions
- Send storm alerts and relevant weather notifications (if you opt in)
- Respond to your comments, questions, and customer service requests
- Analyze website usage to improve user experience
- Protect against fraudulent or illegal activity
- Comply with legal obligations
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who assist us in operating our website, conducting our business, or servicing you (payment processors, scheduling software, email services)
- Insurance Companies: When assisting with insurance claims, with your authorization
- Material Suppliers: To fulfill orders and warranties
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our website
- Provide personalized content and advertisements
- Analyze website traffic and performance
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt out of marketing communications at any time
- Request a copy of your data
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our website after any changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Hive Roofing & Solar
1000 Heritage Center Cir
Round Rock, TX 78664